Privacy Policy

This privacy policy applies to the website operated by Team Beckett, a real estate team operating under Sutton Group Preferred Realty Inc., Brokerage (“we”, “our”, or “us”). We are responsible for the personal information collected through this website.

When you use this website, we may collect the personal information you choose to provide:

• Contact & inquiry forms — your name, email, phone number, and message.
• Home-value & selling requests — property address and details you submit for a market evaluation.
• Showing & buying inquiries — the listings or areas you ask about and how to reach you.
• AI assistant conversations — what you share with our website assistant so we can follow up.
• Newsletter / market-update sign-ups — your name and email, where you opt in.
• Basic website analytics — privacy-respecting, first-party page-view counts. We do not use third-party advertising cookies or sell your information.

• Respond to your inquiry and provide the real estate services you ask for.
• Prepare home evaluations and arrange showings or appointments.
• Send market updates or newsletters where you have given consent (CASL).
• Connect you with a member of our team — a real person handles every request.

Our website includes an AI assistant that can answer questions and capture your request 24/7. It is a helpful first point of contact — not a real estate agent, lawyer, or financial advisor, and not a substitute for professional advice. Conversations may be reviewed by our team so we can follow up with you personally.

We use privacy-respecting, first-party analytics to understand how the site is used. Any optional analytics or marketing cookies load only after you consent through our cookie banner, in keeping with Canadian privacy law (PIPEDA, and Quebec’s Law 25 where it applies). You can decline optional cookies at any time.

We share your information only as needed to serve you: within our team and brokerage, and with trusted service providers (for example, a mortgage broker, lawyer, or inspector) when you ask us to connect you. We never sell your personal information.

Under PIPEDA you may request access to the personal information we hold about you, ask us to correct it, or withdraw your consent to ongoing communications at any time. To exercise these rights, contact us using the details below.

Questions about your privacy or this policy? Reach Team Beckett at teambeckett@teambeckett.ca or 519-539-2424, 301 Mill St, Woodstock, ON, N4S 2X6.